Conference Proceeds

Introduction by Dr. Nachiket Mor

Introductory Speech (PDF) & Video
Blog Post - IFMR Financial Systems Design Conference 2012

Disclosure Session

Kate Mckee, CGAPPresenation & Video
Veena Mankar, Swadhaar FinServePresenation & Video
Blog post - An Emphasis on Disclosure

Conflict of Interest session

Susan Thomas, IGIDRPresentation
Blog Post - An Emphasis on Eliminating Conflict of Interest

Suitability session

Monika Halan, Livemint - Presentation & Video
Anand Sahasranaman, IFFPresentation & Video
Blog post - An Emphasis on Product Suitability

Click here for overall conference summary


Consumer Protection Blog Series

The Theory of Consumer Protection 
The theoretical underpinnings of consumer protection and its relevance to the provision of financial products and services.

Consumer Protection: Recent Developments on the Regulatory Front in Developing Countries 
Interview with Kate McKee of CGAP.

Suitability & Disclosure: The Case of Australia 
Covers conduct and disclosure obligations of Australian Financial Services (AFS) License holders for provision of advice to retail clients.

Evolution of Consumer Protection Laws in India - Part 1 
The historical evolution of the various sources of consumers’ rights in India today.

Treating Customers Fairly in South Africa 
‘Treating Customers Fairly’ (TCF) initiative which is being implemented in South Africa to ensure stronger market conduct regulation.

To read our complete blog series on Consumer Protection click here